SHIPPING & RETURNS

RETURN & EXCHANGE POLICY

All sales are final. We will accept returns or exchanges in the rare instance that a product is defective. 

 

Returns and exchanges: To be eligible to return or exchange a defective product you must report the problem to us within 14 business days. We will send out your replacement product right away. 

 

Freight damage: Any freight damage must be documented with the carrier upon arrival and reported to us immediately.

 

Your satisfaction is our number one priority. Please let us know how we can improve.

SHIPPING POLICY

How much will I pay for shipping?

Shipping rates are calculated at checkout. Free shipping over $200 in the continental U.S. (some exclusions apply). 

 

When will I receive my order?

We ship out all orders via UPS within 3 business days. Arrival times are based on the shipping speed you choose at checkout. Most orders arrive within 10 business days when you choose Ground shipping. You will receive a tracking number for your order as soon as it ships.

 

Do you ship to Hawaii or Alaska? 

Yes. For orders shipping to Hawaii please click here. Please contact us for orders shipping to Alaska. 

Do you ship internationally?

No, we currently ship anywhere in the United States. See above for details on Hawaii and Alaska. 

 

What if I don’t receive my shipment?

If your order doesn’t arrive as scheduled, please let us know right away by calling 866.825.2366.

 

What if my order arrives damaged?

If your order arrives damaged, please let us know right away by calling 866.825.2366. 

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Looking to put together a volume package? Contact us.

Corporate Address:

CFE Services

4686 Isabelle St. Unit A

Eugene, OR 97402

Phone: 541.357.9541

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